Role - UX designer for the mobile and desktop apps for our Mid-Market customers.

As User Experience designer at Exact my focus lies in designing solutions for our customers and improving our usability testing procedure by incorporating it into our scrum-based development process.

Usability testing

It's important to validate what we do, to make sure the solutions we create bring value to our users in their daily work activities. To do so, I organise regular usability testing sessions internally, for a quick & dirty validation of the interface design.

For a more in-depth needs analysis, I organise user labs with our customers where our team performs qualitative research. This more extensive research is done at further intervals, as a means to define needs and wants at the start of a new project, as well as to check back later.